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Why Professionals Search Winchester
Explore 0+ open positions in Winchester, Virginia, across key beauty-service categories. This page is updated from live listing inventory so professionals can quickly evaluate relevant local opportunities.
Winchester, Virginia remains a high-intent beauty market where demand shifts by season, specialization, and neighborhood-level client traffic. Use this index to monitor active supply and re-check frequently as new listings are synced.
For best results, compare compensation, specialties, and salon culture before applying. Prioritize listings with clear role expectations, schedule details, and transparent pricing to reduce back-and-forth and move faster.
Ashburn, VA Commission, Full-time, Part-time, Hourly Commission Open to Beginners
Evolve offers a modern setting with skilled hairstylists of varying expertise. They prioritize continuous education, often partnering with renowned brands for training. Enhancing customer experience, they offer beverages, childcare services through The Fitness Equation, and tailored music for relaxation.
Salon Jobs in Ashburn VA
**What We're Looking For:**
Motivated, Experienced and Professional.
Hair Stylist/Colorist is a commission based position. We are looking for someone who has a passion for cosmetology and being creative. A hairstylist who thrives on creating beautiful styles to compliment the client. Someone who loves interacting with new people and providing exceptional service. We take part in many educational opportunities and community events, and as a full service salon there will be many opportunities to gain clientele through other departments.
**Compensation:**
Commission, Full-time, Part-time, Hourly
External
Hairstylist/Cosmetologist
•Glynn Jones SalonExternal
Alexandria, VA 500–1K a week W2
We are seeking a skilled and passionate Cosmetologist to join our team. The ideal candidate will have expertise in a variety of beauty services and a commitment to providing exceptional customer experiences.
YOU CAN BE A SALON EMPLOYEE (W2) OR Rent a chair and be Independent contractor
## Responsibilities
- Perform hair, services following salon protocols
- Provide consultations to clients on styling options
- Stay up-to-date on beauty trends and techniques
- Recommend and sell beauty products to clients
- Maintain a clean and organized work area
- Uphold hygiene standards and follow safety regulations
## Qualifications
- Valid Cosmetology license
- Proficiency in hair styling, coloring, cutting, and chemical treatments
- Experience with nail care, including manicures and pedicures
- Knowledge of skincare treatments and products
- Strong customer service and communication skills
- Familiarity with retail sales and upselling beauty products
- Ability to mentor junior staff members
- Understanding of color theory for hair and makeup applications
- Previous experience with store management is a plus
- Familiarity with MINDBODY software is advantageous
Join our team of talented professionals dedicated to helping clients look and feel their best!
Job Types: Full-time, Part-time
Pay: $500.00 - $1,000.00 per week
Benefits:
Flexible schedule
License/Certification:
Barbering License (Preferred)
Cosmetology License (Required)
Shift availability:
Day Shift (Required)
Ability to Commute:
Alexandria, VA 22314 (Required)
Work Location: In person
External
Licensed Esthetician Wanted at Waxing the City
•Waxing The CityExternal
Midlothian, VA 10–30 an hour W2
Benefits:
Urgent Care Membership Bonus based on performance Employee discounts Flexible schedule Training & development
Join the Confidence Crew at Waxing the City
Where careers are smooth, bold, and built to shine
Ready to ditch the ordinary and do what you love in a place that gets you? At Waxing the City, we're all about empowerment, fun, and flawless service-from our signature waxes to the way we treat our team. If you're passionate about beauty, love helping people feel amazing in their skin, and want to grow in a supportive, upbeat environment... you're in the right place.
Become a Cerologist® - a Waxing Expert Like No Other
That's right-we don't just hire waxers. We train Cerologists®, industry pros with real skills, big energy, and even bigger hearts.
Our exclusive Waxing University® gives you all the hands-on training you need to master advanced techniques, stay ahead of beauty trends, and deliver an experience your clients will rave about.
Cera + ologist = Cerologist®
(Latin for "wax" + "expert"-because you are one.)
Love What You Do (and Have Fun Doing It)
Whether you're fresh out of school or have a few years under your belt, this is where your passion meets opportunity. We don't just offer jobs-we offer careers with purpose, perks, and a whole lot of positivity.
What You'll Be Rockin':
Deliver next-level waxing services with skill and confidence
Build trust and connection with every client
Keep our studio clean, calm, and oh-so-inviting
Share product know-how and boost our membership magic
Get involved in marketing, events, and social media fun
Stay sharp with continuous education and trend updates
Be a bright light in a culture of kindness and excellence
What You Bring to the Table:
Current Esthetician or Cosmetologist license
A love for waxing and making people feel their best
Strong time management & communication skills
A team spirit and passion for top-notch service
Drive, self-motivation, and a hunger to grow
What We Stand For:
People First - We support and lift each other up
WOW Experiences - We don't settle for "good enough"
Compassion + Care - We listen and lead with kindness
Community Connections - We give back, together
Why Waxing the City?
Because here, you're not just part of a team-you're part of a movement. One that's changing the face of the beauty industry with creativity, confidence, and community at its core.
So if you're ready to shine bright, build a beautiful future, and wax like a boss-we want to meet you.
Apply now. Let's glow
Waxing the City and our amazing franchisees are proud to hire individuals who bring heart, hustle, and a whole lot of good vibes.
You are helping to improve the self-esteem of the world.
Compensation: $10.00 - $30.00 per hour
WAXING THE CITY CAREERS
At Waxing the City®, we are passionate about helping our clients look and feel their best. To do that - we and our franchisees hire the best of the best to deliver exceptional client service and expert results. We were founded on the belief that beauty professionals can and should have a long-term, successful beauty services career, so finding the right talent and investing in their development is in our DNA. From proprietary, hands on training to ongoing continuing education - our talent stays up to date on the latest innovations and trends in services and products. In fact, our service providers are so skilled in the art of waxing they have a special name: Cerologist®. The word cerologist is derived from "cera" (Latin for wax) and "ologist" (to indicate their level of expertise).
We and our franchisees hire talent that shares our commitment to providing a caring, supportive culture and expertise not found anywhere else. Being a part of the Waxing the City family means you are helping to improve the self-esteem of the world.
We and our franchisees seek beauty professionals who pride themselves on building strong client relationships through excellent service and expert skills. If you're looking to learn and grow in your career, and have a passion for the industry, we want to hear from you.
Job postings listed on this site are with independently owned and operated franchised Waxing the City studios. Any application or other information submitted through this site is transmitted directly to the identified location. Each franchised Waxing the City studio is responsible for making its own local hiring decisions, determining compensation, benefits, and other terms of employment. Waxing The City Franchisor, LLC does not direct or participate in employment conditions or decisions at franchised locations. By submitting an application or information through this site you acknowledge that you are applying for employment with a franchised studio location and not Waxing The City Franchisor, LLC.
External
Licensed Esthetician
•Sen Organic Day SpaExternal
Richmond, VA 14–30 an hour W2
About us
Sen Organic Day Spa (formerly Perception Organic Spa) is a small, local, female-owned business in Richmond, VA. We only use organic and non-toxic products in our services, and many of them are made in-house. We have a strong client-base after being in business for 10 years, and are looking for an additional esthetician to join our team.
The environment at the spa is chic and elegant but relaxing (think Himalayan salt lamps and plants everywhere). Our goal is to create a relaxing and serene environment for our clients and staff.
We are in search of a full or part-time Esthetician who can work with clients to perform facials, waxing and body treatments. The ideal candidate for this position is a flexible team player who is willing to help do daily individual and team chores at the spa (laundry and turning rooms over).
Responsibilities:
Be able to discuss skincare with clients.
Care about your clients' well-being.
Address various skincare needs.
Evaluate the overall skin health of your clients and offer suggestions for future treatment.
Assist with basic tasks around the spa (laundry and turning rooms over)
Perform waxing effectively and efficiently
Timeliness is a firm requirement, both in terms of showing up to work on time and ensuring that you stay on schedule
Job Types: Full-time, Part-time
Hours:
Sunday: 12-5 PM
Monday: 1-7 PM
Tuesday: Closed
Wednesday: 10 AM-7 PM
Thursday: 10 AM-7 PM
Friday: 10 AM-7 PM
Saturday: 10 AM-7 PM
Work Location: In person
Benefits:
Employee discount
Pay: $14.00 - $30.00 per hour
Benefits:
Employee discount
Work Location: In person
External
Aesthetician
•VCU HealthExternal
Richmond, VA Competitive compensation W2
The Aesthetician provides skin care related services for patients under physician supervision.
Licensure, Certification, or Registration Requirements for Hire:
Licensed by the Commonwealth of Virginia as an Esthetician.
Licensure, Certification, or Registration Requirements for continued employment:
Current Virginia licensure as an Esthetician.
Experience REQUIRED:
Minimum of two (2) years of previous experience in a medical office setting performing skin care.
Experience PREFERRED: N/A
Education/training REQUIRED:
Minimum of two (2) years of previous experience in a medical office setting performing skin care
Education/training PREFERRED: N/A
Independent action(s) required:
Provide skin care services to patients.
Document patient history and recommendation for skin care treatment.
Recognize potential and actual skin problems and make appropriate physician referral.
Recommend skin care products/equipment.
Supervisory responsibilities (if applicable): N/A
All Physical Requirements (includes use of assistance devices as appropriate):
Physical: Lifting 50-100 lbs
Activities: Prolonged standing, Prolonged sitting, Frequent bending, Walking (distance), Reaching (overhead, extensive, repetitive), Repetitive motion
Mental/Sensory: Strong recall, Reasoning, Problem-solving, Hearing, Speak clearly, Write legibly, Reading, Logical thinking
Emotional: Fast pace environment, Able to handle multiple priorities, Frequent and intense customer interactions, Able to adapt to frequent change, Steady pace Noisy environment
EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.
External
Master Esthetician (W2 position)
•Revival Spa LLCExternal
Ashland, VA 47–77 an hour W2
Revival Spa is a cozy, community oriented, nonjudgemental wellness space in Ashland, VA providing both relaxing, rejuvenating treatments and results driven, therapeutic care.
We are seeking a Licensed Master Esthetician to join the team! This position goes beyond providing services, it is a unique role where you will get a lot of flexibility and creative control as you work with the owner to support and guide the development of our Esthetics Department as we move into our next phase of development! Three years experience strongly preferred, but not required.
We are looking for someone compassionate, supportive, and eager to educate. If this sounds like you, feel free to reach out directly to 804-677-9702 to set up an interview.
Check out our instagram: https://www.instagram.com/_revivalspa/
Meet our team & learn about our mission: https://revivalspas.com/about-%2B-our-team
We provide:
-a clean, furnished space including a lounge with complimentary refreshments, multiple treatment rooms all with electric tables, a private infrared sauna, a full body red light therapy bed, and a halotherapy salt cave, with more amenities coming soon!
-all equipment and materials needed
-practitioner safety protocols that include client screening via phone and online booking, a whole-building security system, and at least two people on-site at all times
-an employees only kitchen
-one-on-one counseling at any time upon request for skill development, concerns, and feedback
-custom marketing (including online, print, b2b, and event), book building assistance
-continuing education opportunities at 6 mo for part or full time, health options at 1 year for full time
-competitively priced memberships that promote retention
-laundry service
-premium spa software and website with online booking, gift cards, and profiles
You provide:
-customized, high quality services that retain clients and build your book
-room flipping and clean up
-customer checkout, pleasant customer service
____________________________________________________________
We are located at 10384 Dow Gil Rd. Ashland, VA. 23005.
Phone: 804-677-9702
Email: admin@revivalspas.com
Feel free to reach out directly.
Qualifications:
Valid state licensure, proof of additional certifications is highly favoured but not required.
Ability to accommodate and pivot between providing relaxing treatments and results oriented, corrective treatments to cater to the different types of clientele in a spa setting.
Strong interpersonal and communication skills.
Commitment to maintaining client confidentiality and professionalism.
Ability to work flexible hours, including evenings and weekends.
Application Requirements:
Resume including your professional experience, education, and references.
Job Types: Part-time
Benefits:
Employee discount
Continuing Education Opportunities
Flexible schedule
Free massages and facials
Referral program
Application Question(s):
Can you perform both therapeutic and relaxing modalities to cater to the various types of clients seeking services in a spa setting?
Are you able to work at least two days a week including one weekend day (Friday-Sunday)?
License/Certification:
License to practice in VA (Required)
Ability to Commute:
Ashland, VA (Required)
Work Location: In person
Job Type: Part-time
Duties
Perform advanced esthetic treatments such as microdermabrasion, microcurrent, chemical peels, and other treatments requiring a Master Esthetician license
Provide professional body waxing services with precision and care to ensure client comfort and satisfaction.
Provide body treatments including full body scrubs and body wraps.
Conduct product demonstrations and educate clients on skincare routines and retail products to promote ongoing skin health.
Maintain strict sanitation standards by properly sterilizing tools and workstations after each service to ensure safety and hygiene compliance.
Deliver exceptional customer service by listening actively to client concerns, answering questions thoroughly, and creating personalized treatment plans.
Assist with retail sales by recommending suitable products that align with clients’ skincare goals, boosting revenue opportunities.
Experience
Proven experience as a Master Esthetician or in a similar advanced skincare role within a licensed environment.
Strong communication skills to effectively educate clients about procedures and product options while building rapport.
Knowledge of sanitation protocols and best practices for maintaining a clean and safe treatment area.
Ability to perform retail sales confidently while providing genuine product demos that highlight benefits.
Pay: $47.00 - $77.00 per hour
Benefits:
Employee assistance program
Employee discount
Referral program
Work Location: In person
External
Licensed Esthetician
•Luxura Aesthetic Medical SpaExternal
Henrico, VA 16–18 an hour W2
Overview
Join our dynamic team as a Licensed Esthetician and unleash your passion for skincare, beauty, and wellness! In this vibrant role, you will deliver exceptional esthetic services that enhance our clients’ natural beauty and confidence. Your expertise will help create a welcoming environment where clients feel pampered, cared for, and inspired to look and feel their best. We are dedicated to fostering a positive, energetic atmosphere that celebrates your skills and encourages professional growth. This paid position offers an exciting opportunity to make a real difference in clients’ lives while advancing your career in the beauty industry.
Responsibilities
Perform a variety of esthetic treatments including body waxing, eyelash extensions, dermabrasion, esthetic laser treatments, and skin cleansing procedures.
Provide personalized skincare consultations to recommend suitable treatments and home care routines based on clients’ skin types and concerns.
Maintain strict sanitation and infection control standards to ensure a safe and hygienic environment for clients and staff.
Manage medical records accurately using electronic medical record (EMR) systems, documenting treatments, client preferences, and progress notes.
Assist clients with makeup application for special occasions or daily wear, enhancing their natural features with skillful techniques.
Educate clients on skincare products and services to promote ongoing skin health and satisfaction.
Uphold all state licensing requirements and adhere to health regulations related to cosmetology, sanitation, and infection control practices.
Skills
Strong customer service skills with the ability to build rapport and ensure client satisfaction.
Knowledge of sanitation protocols, infection control procedures, and safety standards essential for esthetic practices.
Proficiency in cosmetology techniques including hair threading, body waxing, eyelash extensions, and makeup application.
Familiarity with color theory to assist with cosmetic consultations and product recommendations.
Experience operating EMR systems for accurate record keeping of medical records and treatment history.
Excellent communication skills to educate clients about skincare routines and product use while promoting retail sales opportunities. Embark on an exciting journey in the beauty industry by joining our team—where your skills are valued, your growth is supported, and every day is an opportunity to inspire confidence!
Pay: $16.00 - $18.00 per hour
Benefits:
Flexible schedule
Work Location: In person
External
Esthetician
•Woodhouse SpasExternal
Midlothian, VA 50K a year W2
Benefits:
Bonus based on performance Competitive salary Employee discounts Free uniforms Health insurance
Want to work at America's best day spa?
Ready to do what you love?
Ready to make a difference and be an important part of our Team?
We are hiring for Part and Full Time Estheticians.
At The Woodhouse, we value our team members and strive for excellence with every guest experience.
Share with us your unique talents and professionalism and in return, we will train you in "The Woodhouse Way" providing you with the tools, knowledge, and intention that will help you deliver the best guest experience each and every time. We are a company that recognizes, rewards and celebrates with you along the way-as you excel and grow in your talents, opportunity will follow you.
The Woodhouse Day Spa is the leader in affordable luxury. The willingness to serve and the ability to deliver are the core of our company's mantra. We are seeking passion filled, enthusiastic individuals driven by intention and guided by excellence to join our team today. Want to be more than just a number --then you should consider joining the Woodhouse Family today!
Our Estheticians:
Are passionate skin care connoisseurs providing the right recipe for a healthy glow each and every time! More specifically, Woodhouse Estheticians:
Follows our award winning protocols to provide the best facials in the spa industryDemonstrates the expert skills necessary for performing microdermabrasion, waxing and body treatments.Educates the guest on the benefits of the service performed and is a retail rock star!Prepares each and every treatment as prescribed by our treatment criteria.Makes each guest feel special and provides a unique experience each and every time-so make good notes!Has a trendy professional license meaning it's current and registered in TX!Is a steward of the Woodhouse brand making sure all treatment areas are prepared to the Woodhouse standards.
Woodhouse Perks include:
Competitive Pay and Incentive programsPaid vacations for full time employeesGenerous discounts and opportunities to enjoy services and products"The Woodhouse Way" paid training programWorking in a state of the art facilityOngoing training opportunities on the Woodhouse University website
The Woodhouse Day Spa is an Equal Opportunity Employer and is a drug free and smoke free workplace.
Compensation: $50,000.00 per year
Passion Meets Purpose at Woodhouse
At Woodhouse, we provide self-care that lasts. We believe that wellness and luxury should be accessible, and our customizable treatments and relaxing atmosphere provide the opportunity for our guest to feel revived and renewed long after they leave us.
Are you a spa professional looking to make an impact in the wellness of others? Join us at Woodhouse where you'll share your craft in a luxury environment with ample opportunity for growth.
About Us: Founded in 2001, Woodhouse is a premier spa franchise with a fresh approach to self-care. Offering signature massages, facials, body treatments, rituals and more, we provide guests a holistic approach to wellness that lasts long after they leave the spa. With 85+ locations nationwide, we are the gold standard of neighborhood spas, powered by our commitment to an unparalleled spa experience that focuses on total well-being.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee.
External
Licensed Esthetician
•Hand & StoneExternal
Midlothian, VA 45–55 an hour W2
Now Hiring: Licensed Esthetician
Compensation Rate: $45 per hour - $55 per hour
Find Their Glow, Feel Your Best!
As a Hand & Stone Licensed Esthetician, you are part of a team that makes clients feel their best by unlocking their skin’s potential and connecting clients with their deepest results. At Hand and Stone Massage and Facial Spas, our vision is simple – make it the best hour of our client’s month! With innovative services, customized treatment plans, and building relationships through repeat visits, our dedicated teams of Massage Therapists and Estheticians are educated and empowered to make a difference in people’s lives!
Are you an esthetician passionate about helping people feel confident in their own skin? At Hand & Stone, we believe skincare is more than just a treatment, it's the chance to make a positive impact on someone's life, empowering everyone on their journeys to get healthy, radiant skin.
What Sets Hand and Stone Apart:
Innovation: Hand and Stone provide high quality, results driven facial treatments in a supportive environment. Our menu has expanded to include the latest advancements in skincare including LED Skin Phototherapy, NuFACE microcurrent, dermal infusion as well as microdermabrasion and chemical peels.
Expertise and Growth: Elevate your skills through comprehensive service and product training, as well as development opportunities such as our Elite LE program, corporate trainer positions, mentorship program, and leadership development opportunities.
Advanced Modalities and Continued Training: Through partnerships with leading skincare brands such as Image, Dermalogica and Clarity, there is a continuing opportunity to certify as modality and brand experts to continue to further your esthetic career.
Results Driven: Through educating clients, repeated visits and post treatment product recommendations, our estheticians help clients discover the difference a facial and skincare ritual can make.
Family Focused: Strike the right work/life balance by making a difference in people’s lives and enhancing your own experience. Enjoy a 10% weekly KinderCare discount for childcare, flexible schedules with a focus on high volume shifts, discounted esthetics liability insurance through ASCP and discounts on travel, personal care, and more through the LifeMart program. *
*LifeMart program benefits available in spas who partner with ADP)
Roles and Responsibilities:
An active Esthetics license in the appropriate stateAbility to carry Esthetics liability insuranceProvide excellent service to members and guests by performing top-level servicesDesign and prescribe progressive treatment plans based on the client’s skincare goalsParticipate in hands-on training as well as workshops and webinarsAchieve sales goals as outlined by spa managementCreate excellent experience for members/guests through friendly and helpful attitudeGenerate new clientele through promoting member referrals and membershipsHelp maintain professionalism and cleanliness of therapy rooms and common areas
External
Master Licensed Esthetician
•Massage EnvyExternal
Midlothian, VA Competitive compensation W2
DescriptionJoin Massage Envy as an Esthetician- where your passion for skincare meets real growth, great perks, and a supportive team!Are you ready to turn your passion for skincare into a thriving career? At Massage Envy, we’re looking for licensed estheticians who love helping clients look and feel their best.Whether you're a skincare guru or an acne treatment expert, this is your chance to build lasting client relationships while growing your book of business. You'll provide personalized skincare solutions, educate clients on long-term care, and match them with high-performance products that keep them glowing between visits.Why Our Estheticians Succeed:They’re passionate about results—and confident in their product knowledgeThey thrive in a fast-paced, retail-driven environmentThey’re focused on building a loyal client baseThey love customizing treatments that lead to real transformationsThey know that great skin starts with both professional care and at-home follow-throughThey enjoy flexible scheduling and a supportive, team-oriented cultureJoin Us If You Are:A licensed estheticianReady to build a thriving and stable careerEager to learn and growBenefits:Compensation that includes base pay, generous commissions, and monthly incentivesExcellent medical, dental, and vision plansPaid time offComprehensive 401K packageEmployee discount on productsSign on and referral bonusFree monthly massage/skincare servicesWe Believe Our Differences Make Us BetterMassage Envy is an equal opportunity employer and excited to hear from anyone with the skills, experience, and passion for doing a great job. If you're ready to put your amazing skills and know-how to work to help people feel their best, we can't wait to meet you!
External
Licensed Master Esthetician - Chesterfield
•Hand & Stone - FGG SpasExternal
Chesterfield, VA 35K–85K a year W2
Benefits:
Tips paid out same day
Supplemental Insurance
Life Insurance
All linens, equipment, tools, supplies provided
Employer Contribution to Medical Insurance
401(k)
401(k) matching
Competitive salary
Dental insurance
Employee discounts
Flexible schedule
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Are you an Esthetician passionate about helping people feel confident in their own skin? Hand & Stone Chesterfield is expanding our team of Licensed Estheticians to better serve our members and valued guests. We believe that skincare is more than just a treatment, it's the change to make a positive impact on the lives of our clients! With innovative services, customized long-term treatment plans, and a focus on building relationships, our Estheticians are educated and empowered to make a client's facial appointment the best hour of their month!
What Sets Us Apart?
FGG Spa, LLC is a growth-focused franchisee of Hand & Stone Massage and Facial Spa, currently operating more than 60 locations across 8 states. No matter how big we get, the core of our company culture is to PUT PEOPLE FIRST! Our Esthetics program is built on a foundation of high quality, results-driven treatment options, with a service menu that includes the latest advances in skincare. Through client education, repeated routine visits, and post-treatment homecare recommendations, our Estheticians help clients discover the difference between \"getting a facial\" and \"having a skincare ritual.\"
As an Esthetician, you will
Maintain an active Esthetics license in the state where you are working
Carry Esthetics liability insurance
Adhere to state and local licensing laws and regulations
Provide world class client experience to our guests and valued members by performing top-level services
Design and prescribe progressive treatment plans, including homecare regimens, based on the client's individual skincare goals
Create an excellent experience through your friendly and helpful attitude
Effectively communicate with clients, spa management, and staff
Achieve sales and performance goals as outlined by spa leadership
Participate in hands-on training as well as workshops and webinars
We can’t wait to meet you!
Visit us in person at 7204 Hancock Village Dr, Chesterfield, VA 23832
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.