Spa Esthetician

Company Description


The FAENA Movement is one of culture, art and community. The FAENA Culture is steeped in the warmth and traditions of the south combining authentic and attentive hospitality with the world’s finest amenities. We act as a catalyst in making dreams a reality with the collaboration of ideas. Creating carefully curated spaces paired with excellence in service to delight the most sophisticated guests as they are indulged by the FAENA Culture.


Following Buenos Aires and Miami Beach, Faena New York, will find its home at 500 West 18th Street, overlooking the High Line in a building designed by Bjarke Ingels Group. This latest opening will be synonymous with sophistication, glamour, breathtaking artwork, and cultural trendsetting. This opening will mark the resurgence of luxury nightlife experiences in New York with dynamic food and beverage venues and programming that will make Faena the ultimate destination for the sophisticated traveler to New York.



Job Description


Tierra Santa Healing House at Faena New York is preparing to open its doors and is building its founding team. Rooted in ancient healing traditions and modern wellness, Tierra Santa offers a holistic, guest-centered approach to well-being. The Spa Aesthetician is responsible for delivering high-quality skincare and facial treatments while creating a personalized, results-driven, and elevated guest experience. This role combines technical expertise with refined guest interaction, ensuring each treatment reflects Faena New York’s luxury wellness standards. The Spa Aesthetician serves as a trusted skincare professional, guiding guests through treatments, product recommendations, and aftercare with confidence and care.


This position has an hourly compensation of $20 per hour


DUTIES AND RESPONSIBILITIES



Perform all facial and aesthetic services in accordance with spa protocols and service standards
Conduct detailed skin consultations to assess concerns, goals, and sensitivities
Customize treatments to meet individual guest needs while maintaining consistency with the spa menu
Educate guests on skincare routines, product usage, and post-treatment care
Deliver elevated, attentive service that fosters trust, relaxation, and results
Support VIP guests and bespoke skincare experiences when requested
Ensure all treatments are performed with precision, professionalism, and attention to detail
Maintain consistent service timing and flow
Uphold hygiene, sanitation, and safety standards at all times
Follow all protocols related to equipment, devices, and product usage
Prepare, stock, and reset treatment rooms before and after each service
Monitor product usage and communicate inventory needs to leadership
Maintain cleanliness and organization of treatment areas and back-of-house spaces
Assist with service recovery by addressing guest feedback professionally and promptly
Collaborate with spa leadership and colleagues to ensure seamless daily operations
Participate in training, education sessions, and brand updates
Uphold Faena’s standards of professionalism, discretion, and guest care
Represent the spa with poise, knowledge, and integrity


Qualifications



Valid New York State Esthetics License (required)
2–4 years of professional aesthetics experience, preferably in a luxury spa or hotel environment
Proficiency in facials, extractions, peels, and advanced skincare techniques
Experience with luxury skincare brands and devices preferred Strong understanding of skin anatomy, conditions, and ingredients

SKILLS



Advanced skincare knowledge with intuitive guest consultation skills
Warm, confident, and professional bedside manner
Strong attention to detail and service consistency
Ability to multitask while maintaining calm and focus
Commitment to continued education and excellence
Professional discretion and emotional intelligence

PHYSICAL DEMANDS AND WORK ENVIRONMENT



Endure various physical movements throughout the work areas
Ability to move safely in uneven terrain or in confined spaces
Remain active, constantly moving, or prolonged periods sitting at a desk and working on a computer throughout work shift
Medium Work: Exerting up to 40 pounds of force occasionally, and/or 20 pounds of force frequently, and/or up to 10 pounds of constantly moving objects, may occasionally lift and/or move up to 25 pounds


Additional Information


All your information will be kept confidential according to EEO guidelines.