Office Manager (2 years experience required)

Join an Award-Winning Team as Office Manager (2 years experience required)
Voted Best Workplace by The Gazette (2019, 2022, 2024, 2025) and Best of the Springs for Massage Therapy (2023, 2024).

Are you a natural leader who thrives in a supportive environment where empathy meets excellence? Do you bring structure without losing the human touch? If so, we’d love to meet you.

We’re a Medical Massage Therapy clinic dedicated to helping clients find lasting relief from pain, discomfort, and injury. As a locally owned, purpose-driven small business, we’re proud of our reputation for results, community, and workplace culture. We’re currently seeking an Office Manager to elevate our front-of-house operations and champion our values.

What You’ll Do

This leadership role is both people-facing and detail-driven. You’ll help ensure the clinic runs efficiently, compassionately, and profitably.

Core Responsibilities
• Lead by example in delivering outstanding customer service and guest experience
• Answer phones, schedule appointments, and process payments with precision and care
• Maintain accurate and organized documentation
• Manage day-to-day operations and long-term planning
• Assist in onboarding, training, and mentoring new team members
• Proactively handle guest feedback and service recovery with empathy and integrity
• Create documents and manage data entry tasks with a high level of accuracy
• Foster a welcoming, inclusive, and respectful environment for staff and guests
• Flexibly support shift coverage, including occasional weekends

What We’re Looking For
• 2+ years of Office Management experience
• 2+ years of receptionist or administrative assistant experience
• Strong conflict resolution skills and a history of handling customer concerns gracefully
• Excellent interpersonal skills with the ability to balance empathy and accountability
• Detail-oriented with a strong grasp of administrative systems and tools
• Comfortable calculating discounts, percentages, and managing basic financial tasks
• A self-starter who leads with professionalism, clarity, and compassion

Why You’ll Love It Here

We believe in taking care of our team so they can take care of our clients. Our benefits include:
• One free massage per month – because your wellness matters
• Flexible Sick Pay – begins accruing on your first day
• All major holidays off – we respect work-life balance
• Savings plan – invest in your future
• Employee discounts – take advantage of the services we’re proud to offer

Let’s build something meaningful together.

Apply now and bring your talent to a place that values both performance and people.

Job Type: Full-time

Pay: From $24.00 per hour

Benefits:
• 401(k)
• Employee discount
• Paid time off

Application Question(s):
• When are you available for a video interview?

Experience:
• Office Management: 2 years (Required)

Ability to Commute:
• Colorado Springs, CO 80906 (Required)

Work Location: In person