Assistant Manager/Office Assistant (2 years experience required)

Join us working in rewarding and supportive small business that won The Gazette's Best Workplace in 2019, 2022, 2024 & 2025 and Best of the Springs for Massage Therapy in 2023 & 2024! We're a Medical Massage Therapy clinic that specializes in helping those who suffer from pain, discomfort, and/or injuries. We have an opening for an Assistant Manager/Front Desk Lead. Our ideal candidate is detail-oriented and flexible with strong interpersonal and office skills.

Responsibilities and Duties
• Handling incoming and outgoing phone calls
• Scheduling appointments
• Charging and recording payments
• Documentation of daily information
• Creating documents and doing data entry
• Assist the Manager in creating and fostering a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive, productive, and fun experience for all team members
• Assist in managing the day-to-day operational aspects of the clinic
• Assist in training new team members
• Resolve guest feedback and address issues, including guest escalations and urgent requests
• Operationally plan and organize for both the short-term and long-term, with the guidance of the Manager
• Flexible in adapting to varying shifts between both locations, including Saturdays

Qualifications and Skills
• 2+ years of receptionist/administrative assistant experience
• Customer complaints and resolution experience
• Ability to compute percentages and discounts
• Ability to hold self and others accountable
• Ability to commute to either of the Unlimited Bodywork locations

Benefits Include:
• One free massage a month
• Flexible Sick Pay starts accumulating your first day
• All major holidays off
• Employee discounts

Pay: From $18.50 per hour

Benefits:
• 401(k)
• Employee discount

Ability to Commute:
• Colorado Springs, CO 80906 (Required)

Work Location: In person