Aesthetic Treatment Coordinator

The Role: Aesthetic Client Experience Coordinator / Treatment Technician:
This is a hands-on position that combines front-desk client care with performing non-invasive treatment services. You will welcome clients, answer phone calls, manage the appointment calendar, support consultations, and help create a smooth, welcoming experience from arrival to departure.

You will also learn to operate advanced, high-technology aesthetic and wellness devices, including equipment used for skin tightening, face and body sculpting, neck treatments, and related wellness services. Some of our devices are FDA Class II regulated, which means they must be used carefully, according to the manufacturer’s instructions, established protocols, and the specific needs of each client.

As a aesthetic treatment technician, you will:

•Prepare treatment rooms, equipment, supplies, and clients for services.

•Greet clients, review their goals and treatment plan, and make them feel comfortable and informed.

•Operate body-sculpting, skin-tightening, HIFU, and wellness devices according to written protocols and manufacturer guidelines.

•Apply ultrasound gel or other required products, position the treatment handpiece correctly, monitor the client’s comfort, and observe the skin and treatment area throughout the service.

•Adjust your approach thoughtfully based on the treatment area, client feedback, device settings, and visible response—while always following our established protocols.

•Maintain strict cleanliness, sanitation, safety, and equipment-care standards.

•Document treatments accurately and communicate appropriate aftercare instructions.

•Recognize when something does not look or feel right, pause when needed, ask questions, and escalate concerns rather than guessing.

•Help clients understand what to expect during and after treatment in a clear, reassuring, non-pushy way.

•Body-sculpting technicians commonly consult with clients, explain procedures, operate specialized non-invasive equipment, maintain hygiene and safety standards, document progress, and provide aftercare guidance. For HIFU and similar energy-based services, proper treatment also includes preparing the area, using the device correctly, monitoring the client during the procedure, and following safety and post-treatment protocols.

Who We Are Looking For:
We are looking for a dependable, enthusiastic, and service-minded team member who genuinely enjoys helping people. The ideal candidate is comfortable speaking with clients by phone and in person, communicating clearly and respectfully with adults, using a computer and scheduling software, and representing our business with professionalism. The ideal candidate is confident and knows how to sell to close, and does so without pushy tactics.

This is not a position for someone looking for an easy job, frequent call-outs, or minimal responsibility. We need someone who is reliable, punctual, coachable, and invested in doing things well. You should be comfortable engaging with clients, learning our services, answering questions, booking appointments, and helping clients feel confident in their decisions.

We are especially looking for someone who is smart, sharp, observant, and quick on their feet. You do not need prior experience operating our specific devices (though preferred)—we will always provide training—but you must be able to learn carefully, follow protocols, think through what you are doing, and use good judgment. We want a person who understands that these are real services for real clients: not someone who simply pushes buttons like a robot, but someone who pays attention, asks thoughtful questions, follows safety procedures, and can calmly handle unexpected situations.

You should be able to make clients feel at ease, explain things simply, diffuse concerns professionally, and turn a potentially stressful moment into a positive experience. We value people who are givers, not takers—team members who bring a positive attitude, take initiative, follow through, and care deeply about the client experience.

In return, we offer the opportunity to learn advanced aesthetic and wellness technology, be part of a small close-knit spa, and do meaningful work in an environment where excellent service, integrity, and genuine human connection are appreciated.

If you take pride in being dependable, enjoy meaningful one-on-one interaction, are excited to learn high-tech treatment devices, and want to help clients look and feel their best, we would love to hear from you.